Help center
Frequently asked questions
Quick answers about cards, sharing, leads and your account.
Do the people I meet need an app?
No. Your card opens in their browser from a tap, a QR scan or a link.
Can I change my card's address?
Yes, from the card's settings. Links and QR codes created in Furnace keep working because they point to the card, not the address.
Can I have more than one card?
Yes — paid plans include several cards, for example a personal card and one for each business you run.
What if the venue has bad signal?
Contact exchange submissions are safe to retry; a form sent on a weak connection won't be lost or duplicated when the connection recovers.
Can I export my contacts?
Yes. Contacts can be exported as CSV at any time, and integrations can sync them to your CRM where available.
Does the AI send anything on its own?
No. AI drafts are editable suggestions. Sending a follow-up requires your explicit approval, and administrators can turn AI off for the whole workspace.